Least-privilege access
Role-aware access keeps case, file, admin, task, and delivery surfaces scoped to the people who need them for request work.
Security and trust
Designed for sensitive request work from intake through delivery
Privacy request cases can contain personal data, identity evidence, internal findings, response packets, and delivery records. Privacy Requests is built around controlled access, clear review steps, secure delivery, and an audit trail your team can inspect later.
Core posture
Security controls should support the workflow, not sit beside it
The product keeps sensitive materials connected to the case, limits broad access, and records important actions so privacy work can be managed with the care it deserves.
Controlled response delivery
Response materials can move through expiring links, revocation, passcodes where needed, and access logs instead of unmanaged email attachments.
Case-level audit history
Important workflow actions record who did what, when it happened, and which case it affected so closed cases remain explainable.
Human approval
Privacy Requests keeps high-impact decisions visible
A DSAR process should not silently approve identity checks, disclosures, deletion work, correction work, or final responses. Privacy Requests helps your team document the decision path while keeping judgment with the people responsible for the process.
- Record verification outcomes and supporting notes.
- Keep response review and delivery actions attached to the case.
- Document exception rationale when target dates or handling paths change.
- Review delivery access history and revoke links when needed.
Practical safeguards
Built around the security problems privacy teams actually face
Reduce attachment sprawl
Keep response packets and supporting files in controlled storage paths instead of forwarding sensitive exports through ordinary email chains.
Make access reviewable
Team permissions, case activity, and delivery events are easier to inspect when they are tied to one workspace and one case history.
Support revocation
When a delivery link should no longer be available, revoke it and preserve the record of the action.
Separate requester and internal surfaces
Customers submit and receive materials through focused public flows while your team manages cases inside the authenticated app.
Contact
Have a security question?
For questions about Privacy Requests security practices, contact support@privacyrequests.co.