Guides

Secure delivery

Secure DSAR delivery should be controlled, revocable, and logged

Updated June 6, 2026

Response packets can contain sensitive personal data. Delivery should avoid ordinary email attachments and preserve a record of link creation, access, expiration, and revocation.

Use controlled links

Controlled delivery links let the team limit the time response files are available and stop access if a concern appears after sending.

  • Set expiration windows for response packets.
  • Support revocation when delivery should stop.
  • Require passcodes for higher-risk deliveries when appropriate.

Log delivery activity

Access history gives the team a clearer record than an email attachment. The case should show when delivery was created, opened, expired, revoked, or reissued.

  • Attach delivery events to the case timeline.
  • Record who created and revoked links.
  • Give requesters a clear support path when access expires or fails.

Keep response approval separate

The response should be reviewed before files are delivered. Secure delivery controls do not replace final content approval.

  • Use response templates and packet review before sending.
  • Store delivery files in controlled private storage.
  • Avoid forwarding response packets through personal inboxes.

Common questions

Why avoid email attachments for DSAR exports?

Attachments are hard to revoke, hard to audit, and easy to forward after delivery.

What controls matter for secure DSAR delivery?

Expiration, revocation, optional passcodes, private storage, and access logs are the practical baseline.

What should requesters do when a delivery link expires?

They should contact the company handling the request and ask whether access can be reissued.

Run privacy requests in one controlled workflow

Privacy Requests helps teams manage intake, verification, tasks, response preparation, secure delivery, and audit history without a broad enterprise suite.

Start free