Free
$0
For a small team getting its process in place.
- Unlimited DSARs
- 2 members and 1 portal
- 1 GB file storage
- Complete workflow with manual coordination
Pricing
Simple pricing for teams handling privacy requests
Launch with the Free plan and a complete request workflow. Paid upgrades are currently unavailable. Planned paid prices are in USD per month; an inquiry does not activate paid features or reserve pricing.
Start freeFree now · Paid plans planned
Unlimited DSARs. Choose how your team works.
Every tier includes the core workflow: hosted intake, case ownership, tasks, identity review, response preparation, secure delivery, and an audit trail.
Team · Planned
$29 / month
For growing teams that handle requests regularly.
- Unlimited DSARs
- 5 members and 3 portals
- 10 GB file storage
- Reusable templates, routing and custom intake
Business · Planned
$99 / month
For larger teams connecting privacy work across their business.
- Unlimited DSARs
- 20 members and 10 portals
- 50 GB file storage
- Webhooks, API access, approval chains and custom domains
Compare plan features
The comparison shows Free features and the planned Team and Business tiers. Paid upgrades are currently unavailable; registering interest does not unlock paid features.
All prices in USD per month. On smaller screens, scroll across to compare plans.
| Compare features | Free$0 / month | Team$29 / month | Business$99 / month |
|---|---|---|---|
| Workspace & usage | Free | Team | Business |
| Privacy requests | Unlimited | Unlimited | Unlimited |
| Team members | 2 | 5 | 20 |
| Active intake portals | 1 | 3 | 10 |
| File storage | 1 GB | 10 GB | 50 GB |
| Intake & requester experience | Free | Team | Business |
| Hosted request formsReceive access, deletion, correction and other privacy requests. | Included | Included | Included |
| Embed intake on your website | Included | Included | Included |
| Requests logged by your team | Included | Included | Included |
| Private requester status page | Included | Included | Included |
| Custom intake fieldsCollect details for a specific product or request type. | Not included | Included | Included |
| Case management & collaboration | Free | Team | Business |
| Case owners and assigned tasks | Included | Included | Included |
| Priority queues, filters and saved views | Included | Included | Included |
| Identity verification reviewRecord identity checks and request more information when needed. | Included | Included | Included |
| Suggested deadlines and remindersReview suggested due dates and document changes. | Included | Included | Included |
| Private notes and evidence files | Included | Included | Included |
| Member roles and permissions | Included | Included | Included |
| Two-factor authenticationUse an authenticator app or email codes, with recovery codes for account access. | Included | Included | Included |
| Guided practice request | Included | Included | Included |
| Reusable task templates | Not included | Included | Included |
| Automatic assignment and conditional tasks | Not included | Included | Included |
| System inventoryKeep track of data sources and the people responsible for them. | Not included | Included | Included |
| Inactivity alertsNotify a designated workspace contact when a request has been inactive for a set number of days. | Not included | Not included | Included |
| Response preparation & approval | Free | Team | Business |
| Response builder and file selection | Included | Included | Included |
| Review checklists and sensitive-data checksCheck TXT, CSV and JSON attachments for supported sensitive-data patterns. Other file formats need manual review; files are not automatically redacted. | Included | Included | Included |
| Human response approvalApprove a response yourself or require a designated reviewer. | Included | Included | Included |
| Reusable response templates | Not included | Included | Included |
| Ordered approval chainsRequire reviewers to approve in a defined sequence. | Not included | Not included | Included |
| Secure delivery & records | Free | Team | Business |
| Expiring delivery links | Included | Included | Included |
| Delivery passcodes and revocation | Included | Included | Included |
| Delivery access history | Included | Included | Included |
| Case activity history and exports | Included | Included | Included |
| Retention review and legal holdsFlag closed cases for review and preserve records on hold. | Included | Included | Included |
| Case closure checks | Included | Included | Included |
| Reporting | Free | Team | Business |
| Workload overview | Included | Included | Included |
| Operational reports | Not included | Included | Included |
| PDF and PNG report downloadsDownload operational reports to share with your team. | Not included | Included | Included |
| Portal and jurisdiction breakdowns | Not included | Not included | Included |
| Scheduled summary emailsSend weekly or monthly request counts and a link to reports to eligible workspace members. | Not included | Not included | Included |
| AI assistance | Free | Team | Business |
| In-app AI assistantGet guidance and prepare actions in your workspace. Review and apply proposed changes with your existing permissions. | Included | Included | Included |
| Shared monthly AI allowanceUsage allowance in USD per workspace, included in your plan and shared by its members. | $1 | $5 | $20 |
| External AI connections via MCPConnect compatible AI assistants with permissions you control. Requires workspace enablement and your consent. | Not included | Not included | Included |
| Integrations & branding | Free | Team | Business |
| Scoped case and task APIUse access tokens to read and create cases, and read and update explicitly granted tasks. | Not included | Not included | Included |
| Outgoing webhooksSend signed request updates to your tools. | Not included | Not included | Included |
| Custom intake domains | Not included | Not included | Included |
| Remove Privacy Requests portal branding | Not included | Not included | Included |
Explore the Business API: Swagger reference and quickstart
How to read these limits
Unlimited requests, with room for your team
Every plan includes unlimited requests submitted through your portal or logged by staff. There are no monthly or annual request-count allowances. Members, active portals and file storage have separate limits. The Business API allows 60 calls per minute per access token, and each workspace supports up to 10 active webhook destinations.
Paid upgrades are currently unavailable. Register your interest above or contact support@privacyrequests.cofor availability updates. Creating a Free workspace or asking about a plan does not start a paid subscription.
Good fit
Best for teams moving beyond ad hoc request handling
Growing companies with real request volume
You need a repeatable process that is better than forwarding messages and spreadsheets.
Teams standardizing the process
You want one place for requests, follow-up, and approvals so everyone sees the same status.
Teams that need a clearer record
You want to show who handled a request, what was decided, and how it was sent out.
Choose for the way your team works
Start with the people who handle a request and the handoffs they need. Choose a plan for team access, reusable workflows and integrations. DSAR volume is unlimited on every plan.
- Free: a small team needs a complete, repeatable request workflow.
- Team: more people need shared ownership, reusable templates, and consistent intake and assignment.
- Business: multiple teams need ordered approvals, reporting, and API or webhook connections.
Use the setup checklist to work out your requirements before choosing a plan.
Plan questions
Need help evaluating a plan? Tell us about your team. Sending an inquiry does not start a subscription.
What can I use for free?
Free includes hosted intake, case ownership, manual tasks, identity review, response preparation, human approval, secure delivery and case history. It includes two members, one active portal and 1 GB of file storage.
Does asking about a plan start a subscription?
No. The inquiry form records your question and permission to contact you. Paid upgrades are currently unavailable. We will explain availability and purchase terms before you can start a subscription.
Which plan fits?
Choose Team for reusable templates, routing, custom intake and up to five members. Business adds webhooks, API access, ordered approvals, scheduled reports and custom intake domains. Request volume does not determine your plan.
How are downgrades designed to work when paid plans become available?
Your existing cases and files remain available. Features outside your new plan pause, except that configured approval requirements remain enforced, including for new response reviews. You cannot add members, activate portals or store new files beyond your new plan's limits. Saved settings remain available if you upgrade again.
How does the included AI allowance work?
Every plan includes the in-app AI assistant, subject to workspace settings and your permissions. Free includes $1 of AI usage per workspace each month, shared by its members. The planned Team and Business allowances are $5 and $20 respectively. Usage varies with the work requested. At the limit, new AI requests pause until the allowance resets; chat history remains available. Proposed changes require your review before they are applied.
How are failed renewals designed to work when paid plans become available?
Paid access continues for seven days from the recorded payment failure. If the payment is still unresolved, your workspace uses Free access until your subscription recovers. Existing cases remain available.
Questions
Need help deciding whether Privacy Requests fits your current process?
Start free and see whether it fits the way your team already works. For help evaluating your workflow, talk to us about your team and plan needs. For product or billing questions, contact support@privacyrequests.co.