Common choices
The portal may offer request types such as access, deletion, correction, portability, opt-out, restriction, or other. The available choices depend on how the company configured its portal.
- Choose access if you want a copy or explanation of personal data the company maintains.
- Choose deletion if you want the company to review whether data can be deleted.
- Choose correction if account or profile information appears inaccurate.
When you are unsure
If no option matches exactly, choose the closest request type or use the general option if the portal provides one. The responder can ask follow-up questions or update the request type after reviewing it.
- Use the description field to explain the outcome you want.
- Do not submit duplicate requests for the same issue unless the company asks you to resubmit.
- Contact the company if the portal options do not match your relationship with them.
Describe the result you need
The request type helps the team sort the case. Your description gives the team the context to review it. Selecting a type does not determine whether the company can fulfill every part of the request.
- For correction, identify which information appears wrong and describe the correction you want without including unrelated documents.
- For portability, explain that you want a copy you can use elsewhere; the company can explain the available format.
- For opt-out or restriction, describe the particular use of your information that concerns you, such as a marketing activity.
- If you want more than one action, explain each clearly so the team can confirm how it will handle them.
Need more help?
Product support is available at support@privacyrequests.co. Requesters should contact the company handling the request first because that company controls the case record and response decisions.